EZ Able® units manufactured of fiberglass reinforced polyester resin, that it will,
free of charge, repair any EZ Able® shower unit found to be defective in material or workmanship upon inspection by an authorized representative of EZ Able®’s product manufacturer for a period of thirty (30) years from the date of purchase of the unit by a qualified professional. This warranty is made to the original owner in which the bathing unit is installed.
The exchange of a unit is limited to supplying a replacement unit of comparable size and style and does not include any cost of removal or installation.
EZ Able's warranty obligation in regard to equipment and accessories is limited to any warranty extended to EZ Able by the manufacturer of the equipment or accessories.
This warranty shall be voided if the unit is moved from its place of initial
installation or is not installed in accordance with the instructions supplied
by the manufacturer of the unit. Further, this warranty does not apply if the
unit has been subjected to accident, abuse, misuse, damage caused by
flood, fire, or act of God.
The owner agrees by use of the unit that the obligations of EZ Able® shall not exceed to contingent or indirect damage or injury to the structure of its contents, that the obligations of EZ Able®’s product manufacturer are limited to those set forth herein, and that no other obligations, expressed or implied, are assumed by EZ Able®’s product manufacturer.
Limits to Coverage
• When products are shipped by common carrier, the responsibility for the unit’s
safe delivery is assumed by the carrier. It is the responsibility of the consignee to inspect the container and report any damage to the freight company within their allotted time and to EZ Able's Customer Service within five (5) business days of delivery.
• Abusive treatment, misuse, normal wear and tear, accidents, fire, repairs or
alterations not authorized in writing by EZ Able®, theft, lost materials,
improper installation, damage to product due to shipping, storage or handling,
reactions caused by accessories or cleaning materials, mis-drilled holes, negligence, construction damage, punctures from dropped items into the tub and
other non-manufacturer issues are not covered by this warranty.
• The use of permanent non –slip type appliqués or rubber bath mats that are left
in place after use for over 24 hours may result in blistering of the surface which is
not covered under our warranty.
• EZ Able will under no circumstances be liable for water damage to the house and furnishings in connection with any bathing unit. It is the responsibility of the purchaser/installer to inspect and test the unit upon receipt and installation.
• If a replacement of the warranted item is determined to be necessary, this
warranty does not cover labor costs involved in demolition and removal of item or installation of the replacement and is covered up to the original purchase price of the shower only. Accessory replacement is not covered beyond their original manufacturer's warranty.
Filing a Claim
To file a claim, contact EZ Able® Customer Service/Warranty Department by phone, email, or mail.
Please contact: EZ Able - Warranty
PO Box 7118 Traverse City, MI 49696
Phone: Toll free: (877) 392.2531
Fax: Toll free: (877) 392.2531
Email: firstname.lastname@example.org Web Site: www.ezable.com
The following information is necessary to process your claim:
1. Name, address, email and phone number
2. Sales Order number, Invoice number, Purchase Order from the original
customer, or some documentation that reflects original date of purchase
3. Description of damage and repair requested
State laws relating to this warranty
Some states laws prohibit limitations on warranties. In any case where a portion of this warranty is found to be not legal or conflicting with any state law, that portion of this warranty is voided but all other portions remain valid.
Modifications to this Warranty
This document supersedes all previous warranties written, verbal, or implied issued by EZ Able, EZ Able reserves the right to modify or change this warranty in its entirety at any time without prior notification. Effective date of this warranty is 11/14/2011.