Refund Policy

EZ Able® understands that sometimes mistakes happen.  If you order the wrong product you should make us aware of the mistake, in writing, as soon as possible.  We are dealers for numerous manufacturers.  Each manufacturer has its own return policy and associated restocking fees.  You will be responsible for the manufacturer restocking fee, and any freight/shipping charges that may occur, if any, on any returned product.  It is possible, especially on custom orders, that the manufacturer won’t restock your item.  Please be aware of your manufacturer’s product return policy and possible charges before you place your order.  CUSTOM ITEMS MAY NOT BE RETURNABLE. 

Returns Must Be Made Within 30 days of Product Invoice Date.  
Returning Items Within the U.S.

Are you unclear of EZ Able's refund/return policy on your item?  Please don't hesitate to call us at 877-392-2531.  Thank-you for choosing EZ Able®!
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Small Retail Items

Free Shipping with Re-order*

*If you need to return an item or items AND want to re-order the same item or items in a different size or color, we will offer you FREE SHIPPING on your replacement order. Please call 1-877-392-2531 to place your re-order with one of our Customer Service Representatives and have the shipping fee waived. After placing your re-order, you can then make your return as outlined below.

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Products that Need to Be Installed in a Home or Vehicle**

Premature Termination - IF the Product Order is terminated by the purchaser for any reason prior to the DELIVERY of the PRODUCT, the purchaser shall be responsible for any costs incurred by EZ Able®.  Cost shall include only material, labor and costs directly related to the ordered PRODUCT.  By purchasing this product online, the client agrees to pay any collection costs incurred by EZ Able® to obtain payments due.
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